Haru Yamada, Orlando R. Kelm, David A. Victor
Georgetown University Press, 2017
Several years ago I was asked by the author, Professor Haru Yamada to contribute to a part of a chapter of her book, The 7 Keys to Communicating in Japan: An Intercultural Approach, which was published in 2017. The book depicts the ways of communicating in Japan and gives an in-depth analysis with an intellectual perspective. The following is my review/description of the book.
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The authors of this book (Haru Yamada, Orlando R. Kelm, David A. Victor) who are experienced cross-cultural instructors for businesspeople, provide a practical set of guidelines for those unfamiliar with Japan in developing an understanding of the Japanese people and their culture. Each chapter presents strategies to overcoming cultural barriers and demonstrates the various ways of evaluating the differences between Japan and North America so as to avoid misunderstandings arising out of common errors of communication.
For one case study presented in this book on communication between a Japanese and an American company in the age of the Internet (Chapter 8 Case Study Getting Down to Earth with Cloud Computing), I have been invited by the authors to present in this book my take on what may help in strengthening the independent variables of mutual understanding and trust which are critical in developing and maintaining the dependent variable of an international business alliance between a Japanese and an American company. I highly recommend this book as an easy-to-read important and helpful guide for those who are or will be working with the Japanese and Japanese organizations.
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